Abstract
Mobile informatics is the subject of my research, where both empirical
and theoretical studies are prominent.
The empirical work consists of case studies I have accomplished in two
different Norwegian companies. The first is a public transport
information provider called Trafikanten. I have studied the services
they provide, the service for wireless terminals in particular, and
also cooperated with a student group that studied their wireless
service. The second company, where I did some research, was a consultancy
firm called Ementor. Here I both accomplished an interview and I
worked there for nine weeks during the summer of 2000.
The theoretical part is founded in my literature studies. The
bibliography reflects what I have read during my work with the thesis.
By reading a combination of articles, books and sites on the Internet
I have established a foundation upon which I have based my discussions
throughout the thesis.
Through my research I wanted to find out if there were any
differences between developing traditional systems and wireless
services. In short, I found that the situation in which services for
fixed plug terminals and wireless terminals are used, differs in such
an extent that one have to think different when developing these
services. So far the development of systems for wireless terminals is
a very immature area and no standard method of how to develop such
systems is established. I highlight the fact that context is a
critical aspect when it comes to developing new services.