dc.date.accessioned | 2023-01-28T16:29:17Z | |
dc.date.available | 2023-01-28T16:29:17Z | |
dc.date.created | 2022-10-06T13:03:06Z | |
dc.date.issued | 2022 | |
dc.identifier.citation | Michel, Janet Mettler, Annette Stuber, Raphael Müller, Martin Ricklin, Meret E Jent, Philipp Hautz, Wolf E. Sauter, Thomas C . Effects and utility of an online forward triage tool during the SARS-CoV-2 pandemic: a mixed method study and patient perspectives, Switzerland. BMJ Open. 2022, 12(7) | |
dc.identifier.uri | http://hdl.handle.net/10852/99376 | |
dc.description.abstract | Objective To assess the effects (quantitatively) and the utility (qualitatively) of a COVID-19 online forward triage tool (OFTT) in a pandemic context. Design A mixed method sequential explanatory study was employed. Quantitative data of all OFTT users, between 2 March 2020 and 12 May 2020, were collected. Second, qualitative data were collected through key informant interviews (n=19) to explain the quantitative findings, explore tool utility, user experience and elicit recommendations. Setting The working group e-emergency medicine at the emergency department developed an OFTT, which was made available online. Participants Participants included all users above the age of 18 that used the OFTT between 2 March 2020 and 12 May 2020. Intervention An OFTT that displayed the current test recommendations of the Federal Office of Public Health on whether someone needed testing for COVID-19 or not. No diagnosis was provided. Results In the study period, 6272 users consulted our OFTT; 40.2% (1626/4049) would have contacted a healthcare provider had the tool not existed. 560 participants consented to a follow-up survey and provided a valid email address. 31.4% (176/560) participants returned a complete follow-up questionnaire. 84.7% (149/176) followed the recommendations given. 41.5% (73/176) reported that their fear was allayed after using the tool. Qualitatively, seven overarching themes emerged namely (1) accessibility of tool, (2) user-friendliness of tool, (3) utility of tool as an information source, (4) utility of tool in allaying fear and anxiety, (5) utility of tool in medical decision-making (6) utility of tool in reducing the potential for onward transmissions and (7) utility of tool in reducing health system burden. Conclusion Our findings demonstrated that a COVID-19 OFTT does not only reduce the health system burden but can also serve as an information source, reduce anxiety and fear, reduce potential for cross infections and facilitate medical decision-making. | |
dc.language | EN | |
dc.publisher | BMJ Publishing Group | |
dc.rights | Attribution 4.0 International | |
dc.rights.uri | https://creativecommons.org/licenses/by/4.0/ | |
dc.title | Effects and utility of an online forward triage tool during the SARS-CoV-2 pandemic: a mixed method study and patient perspectives, Switzerland | |
dc.title.alternative | ENEngelskEnglishEffects and utility of an online forward triage tool during the SARS-CoV-2 pandemic: a mixed method study and patient perspectives, Switzerland | |
dc.type | Journal article | |
dc.creator.author | Michel, Janet | |
dc.creator.author | Mettler, Annette | |
dc.creator.author | Stuber, Raphael | |
dc.creator.author | Müller, Martin | |
dc.creator.author | Ricklin, Meret E | |
dc.creator.author | Jent, Philipp | |
dc.creator.author | Hautz, Wolf E. | |
dc.creator.author | Sauter, Thomas C | |
cristin.unitcode | 185,18,7,0 | |
cristin.unitname | Centre for Educational Measurement | |
cristin.ispublished | true | |
cristin.fulltext | original | |
cristin.qualitycode | 1 | |
dc.identifier.cristin | 2059168 | |
dc.identifier.bibliographiccitation | info:ofi/fmt:kev:mtx:ctx&ctx_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.jtitle=BMJ Open&rft.volume=12&rft.spage=&rft.date=2022 | |
dc.identifier.jtitle | BMJ Open | |
dc.identifier.volume | 12 | |
dc.identifier.issue | 7 | |
dc.identifier.pagecount | 0 | |
dc.identifier.doi | https://doi.org/10.1136/bmjopen-2021-059765 | |
dc.type.document | Tidsskriftartikkel | |
dc.type.peerreviewed | Peer reviewed | |
dc.source.issn | 2044-6055 | |
dc.type.version | PublishedVersion | |
cristin.articleid | e059765 | |