dc.date.accessioned | 2021-12-22T16:35:50Z | |
dc.date.available | 2021-12-22T16:35:50Z | |
dc.date.created | 2021-08-31T13:38:52Z | |
dc.date.issued | 2021 | |
dc.identifier.citation | Matzner, Martin Pauli, Tobias Marx, Emanuel Anke, Jürgen Poeppelbuss, Jens Fielt, Erwin Gregor, Shirley Sun, Ruonan Hydle, Katja Maria Aas, Tor Helge Aanestad, Margunn Gordijn, Jaap Kaya, Fadime Wieringa, Roel . Transitioning to Platform-based Services and Business Models in a B2B Environment. Journal of Service Management Research (SMR). 2021, 5(3), 143-162 | |
dc.identifier.uri | http://hdl.handle.net/10852/89800 | |
dc.description.abstract | Given the considerable success of companies such as Apple, Amazon or Airbnb, the term platform is on everyone’s lips today. Accordingly, platforms have long since also found their way into service science. However, mastering the transition from established product-sales-based offerings to platform-based services and business models comes with a multitude of challenges. In a B2B context, incumbent companies need to carefully evaluate how they can benefit from the establishment of platforms, especially in light of the effects on their existing business models and ties to other actors. Hence, we invited scholars with different backgrounds to provide viewpoints on the opportunities and challenges of the transition to platform-based services and business models in a B2B environment. The individual commentaries provide various insights on how to conduct this transition and benefit from it successfully. To do so, they contrast different approaches for establishing and governing ecosystems around platforms, discuss B2B-specific pitfalls and opportunities of platform business models, uncover the supporting role of platforms for smart service development, and stress the importance of platform and ecosystem thinking as a necessary mindset. | |
dc.language | EN | |
dc.rights | Attribution-NonCommercial-NoDerivatives 4.0 International | |
dc.rights.uri | https://creativecommons.org/licenses/by-nc-nd/4.0/ | |
dc.title | Transitioning to Platform-based Services and Business Models in a B2B Environment | |
dc.type | Journal article | |
dc.creator.author | Matzner, Martin | |
dc.creator.author | Pauli, Tobias | |
dc.creator.author | Marx, Emanuel | |
dc.creator.author | Anke, Jürgen | |
dc.creator.author | Poeppelbuss, Jens | |
dc.creator.author | Fielt, Erwin | |
dc.creator.author | Gregor, Shirley | |
dc.creator.author | Sun, Ruonan | |
dc.creator.author | Hydle, Katja Maria | |
dc.creator.author | Aas, Tor Helge | |
dc.creator.author | Aanestad, Margunn | |
dc.creator.author | Gordijn, Jaap | |
dc.creator.author | Kaya, Fadime | |
dc.creator.author | Wieringa, Roel | |
cristin.unitcode | 185,15,5,91 | |
cristin.unitname | DIG Digitalisering | |
cristin.ispublished | true | |
cristin.fulltext | original | |
cristin.qualitycode | 1 | |
dc.identifier.cristin | 1930103 | |
dc.identifier.bibliographiccitation | info:ofi/fmt:kev:mtx:ctx&ctx_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.jtitle=Journal of Service Management Research (SMR)&rft.volume=5&rft.spage=143&rft.date=2021 | |
dc.identifier.jtitle | Journal of Service Management Research (SMR) | |
dc.identifier.volume | 5 | |
dc.identifier.issue | 3 | |
dc.identifier.startpage | 143 | |
dc.identifier.endpage | 162 | |
dc.identifier.doi | https://doi.org/10.15358/2511-8676-2021-3-143 | |
dc.identifier.urn | URN:NBN:no-92448 | |
dc.type.document | Tidsskriftartikkel | |
dc.type.peerreviewed | Peer reviewed | |
dc.source.issn | 2511-8676 | |
dc.identifier.fulltext | Fulltext https://www.duo.uio.no/bitstream/handle/10852/89800/1/2511-8676-2021-3-143.pdf | |
dc.type.version | PublishedVersion | |