A QoE Framework for Web Services

Abstract

This thesis aims to discover a relatively new phenomenon QoE. On the premise that the users' perspectives on a certain service are worth to investigate, it is believed that QoE can have explication for the relevant service's quality to some extent. Consequently, a framework on QoE is a demand for this investigation. Meanwhile, an unambiguous service type, which is a web service, is specified as the researching object of QoE framework. Until now, the general and holistic boundary and direction are clearly declared. Furthermore, a feedback system is achieved for acquiring users' perspectives on web services. An Apache server is for processing these perspectives and offering them to web services vendors by an API. An typical example of how a service vendor interacts with QoE result is demonstrated. Finally, it proves that it is possbile for a QoE implementation.