| dc.contributor.author | Haugeland, Isabel Kathleen Fornell | |
| dc.date.accessioned | 2020-09-21T23:51:04Z | |
| dc.date.available | 2020-09-21T23:51:04Z | |
| dc.date.issued | 2020 | |
| dc.identifier.citation | Haugeland, Isabel Kathleen Fornell. Understanding the user experience of customer service chatbots An experimental study of how user experience is affected by differences in interaction design. Master thesis, University of Oslo, 2020 | |
| dc.identifier.uri | http://hdl.handle.net/10852/79687 | |
| dc.description.abstract | | eng |
| dc.language.iso | eng | |
| dc.subject | | |
| dc.title | Understanding the user experience of customer service chatbots An experimental study of how user experience is affected by differences in interaction design | eng |
| dc.type | Master thesis | |
| dc.date.updated | 2020-09-22T23:49:16Z | |
| dc.creator.author | Haugeland, Isabel Kathleen Fornell | |
| dc.identifier.urn | URN:NBN:no-82857 | |
| dc.type.document | Masteroppgave | |
| dc.identifier.fulltext | Fulltext https://www.duo.uio.no/bitstream/handle/10852/79687/5/Isabel-K--F--Haugeland-v2020---Understanding-the-user-experience-of-customer-service-chatbots-.pdf | |