Alliance formation in high-conflict custody mediation: a serial case analysis

Abstract

Through an in‐depth qualitative analysis of five cases of mandatory high‐conflict custody mediation, we analysed interpersonal processes associated with the early formation of a working alliance in a three‐way interaction. The analysis showed that the mediator efficiently managed the focus of the conversation and validated the parents’ perspectives, but was reticent in addressing interactional issues. Our findings suggest that mediators in high‐conflict custody mediation cases can facilitate the formation of an alliance between the parents, as well as between the mediator and the parents, by taking into account three main aspects of the interaction: (1) the management of the focus of the conversation; (2) validation of the parties’ perspectives; and (3) adapting interventions and tasks to the cohesion of the parent dyad.