Now showing items 1-2 of 2

  • Tveito, Vegard (Master thesis / Masteroppgave, 2015)
    This thesis is a case study of how customer feedback is used at Telenor Norway. The thesis distinguishes between viewing the customer as innovative, and using customers or customer feedback as a source of innovation. It ...
  • Castellacci, Fulvio; Tveito, Vegard (Journal article / Tidsskriftartikkel / AcceptedVersion; Peer reviewed, 2018)
    How does Internet use affect well-being? This paper presents a survey of the literature investigating this question, and it develops a framework to analyze both positive effects and potential risks. We point out four ...