dc.contributor.author | Nordheim, Cecilie Bertinussen | |
dc.date.accessioned | 2018-08-21T22:03:17Z | |
dc.date.available | 2018-08-21T22:03:17Z | |
dc.date.issued | 2018 | |
dc.identifier.citation | Nordheim, Cecilie Bertinussen. Trust in chatbots for customer service – findings from a questionnaire study. Master thesis, University of Oslo, 2018 | |
dc.identifier.uri | http://hdl.handle.net/10852/63498 | |
dc.description.abstract | | eng |
dc.language.iso | eng | |
dc.subject | trust | |
dc.subject | chatbots | |
dc.subject | customer service | |
dc.subject | questionnaire study | |
dc.title | Trust in chatbots for customer service – findings from a questionnaire study | eng |
dc.type | Master thesis | |
dc.date.updated | 2018-08-21T22:03:17Z | |
dc.creator.author | Nordheim, Cecilie Bertinussen | |
dc.identifier.urn | URN:NBN:no-66052 | |
dc.type.document | Masteroppgave | |
dc.identifier.fulltext | Fulltext https://www.duo.uio.no/bitstream/handle/10852/63498/1/CecilieBertinussenNordheim_masteroppgaveV18.pdf | |