Platformisation of an open source software product

Abstract

Platform research primarily focuses on the larger platforms, like Apple s iOS or Android. Smaller platforms remain largely unexplored, as does their genesis, and evolution from software products. This thesis primarily focuses on an emerging platform. The main objective of the work is to investigate what can be learned from observing the transition from a software product to a small-scale platform? Utilising Action Design Research, empirical data is collected on the platformisation of the case (a software product known as the DHIS2) by creating artefacts (apps), and gathering secondary knowledge through observation and interviews. The results show that through platformisation a new group of actors is added to the product. This group will need to be supported from the platform owner and be encouraged to make use of the generativity the new platform offers. The need for boundary resources on this side of the platform is important. Additionally, the product becomes more generative by the transformation, application development can create the ability to use a dynamic product for larger problem cases. Finally, a model is presented to visualise the platform architecture and component interaction. The model is then applied to the researched case to create an interpretation of how it can be utilised. Because of its exploratory nature, and the limitation to a single case, further research should aim to verify the propositions. Furthermore, the research does not cover the full platformisation process of the case as this is still ongoing.