Browsing Senter for entreprenørskap by Author "Hirsch, Einar W Aaby"

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  • Customer Satisfaction in a High-technology Business-to-Business Conext 
    Hirsch, Einar W Aaby (Master thesis / Masteroppgave, 2011)
    Customer satisfaction is a subject that has gained much attention. However, the focus has been on business-to-consumer (B2C) industries rather than business-to-business (B2B) industries. The author investigates the concept ...