The KaosPilots and the contemporary higher education sector : a study of organizational and sectoral change

Abstract

This thesis examines the KaosPilots – International School of New Business Design and Social Innovation and its place within the contemporary European higher education sector. A relatively new organizational enterprise, the central question addressed in this thesis is whether the KaosPilots represent a new organizational template in higher education. In an attempt to answer this question their structure, values, and history are examined in light of theoretical perspectives about organizational and sectoral change. The KaosPilots’ organizational model is also compared with other organizational models that have developed in the higher education sector over the last two hundred years. This study reflects the current challenges higher education is facing from society’s pressures to play a more directly economic role. The KaosPilots’ program is based on a practical entrepreneurial approach and a commitment to doing all of their projects for external clients. This market-friendly approach is balanced with a strong set of organizational values and a commitment to ‘making the world a better place’. The story of their success in the higher education sector shows how the sector is changing, as well as offering an interesting perspective on how to cope with the pressures of the market. The conclusion of this thesis is that the KaosPilots are a new type of higher education organization. They draw from several elements found in other higher education organizations, but combine them in a unique way. Their structure sets them apart from other organizations within the higher education sector, but their combination of different, often opposing elements within their organization provides a striking similarity to more traditional universities.