Social chatbots have become more advanced, paving the way for human–chatbot relationships (HCRs). Although this phenomenon has already received some research attention, the results have been contradictory, and there is ...

Chatbots are predicted to play a key role in customer service. Users’ trust in such chatbots is critical for their uptake. However, there is a lack of knowledge concerning users’ trust in chatbots. To bridge this knowledge ...

Depression is a common illness worldwide with potentially severe implications. Early identification of depressive symptoms is a crucial first step towards assessment, intervention, and relapse prevention. With an increase ...

Background: Symptoms of depression are frequent in youth and may develop into more severe mood disorders, suggesting interventions should take place during adolescence. However, young people tend not to share mental problems ...

Chatbots represent new opportunities for low-threshold preventive mental health support to youths. To provide needed knowledge regarding how to design chatbots for this purpose, we present an exploratory design study where ...

There has been a recent surge of interest in social chatbots, and human–chatbot relationships (HCRs) are becoming more prevalent, but little knowledge exists on how HCRs develop and may impact the broader social context ...

Objective To gain the knowledge needed to develop a cognitive behavioral intervention and reliable psychoeducation applicable for conversational artificial intelligence models, we investigated the underlying constructs ...

For chatbots to be broadly adopted by users, it is critical that they are experienced as useful and pleasurable. While there is an emerging body of research concerning user uptake and use of chatbots, there is a lack of ...