Browsing Institutt for pedagogikk by Author "Saari, Eveliina"

Now showing items 1-2 of 2

  • Information ecology in digitalising welfare services: a multi-level analysis 
    Pekkarinen, Satu; Hasu, Mervi; Melkas, Helinä; Saari, Eveliina (Journal article / Tidsskriftartikkel / AcceptedVersion; Peer reviewed, 2020)
    Purpose The purpose of this paper is to examine and reinterpret information ecology in the context of the changing environment of services, which has been strongly affected by digitalisation and increasing citizen ...
  • The Cinderella Story: Employees Reaching for New Agency in the Digital Era 
    Saari, Eveliina; Käpykangas, Sari; Hasu, Mervi (Chapter / Bokkapittel / AcceptedVersion; Peer reviewed, 2019)
    The chapter analyzes how backstage service employees may rise from invisibility to active agency when they are at risk of losing their jobs during the digitalization of services. We conducted an intervention process aimed ...