Abstract
The global increase in patients with cancer has led to a greater demand for palliative care, a need intensified by the shortage of healthcare professionals (HCPs). Norwegian health policy is responding by promoting in-home palliative care facilitated through welfare technology such as "remote home care" (RHC). However, slow adoption of such technology points to a knowledge gap in their effective use. This study explored the experiences of patients with cancer and HCPs regarding the use and implementation of RHC. The study employed a qualitative method with focus groups and individual interviews.
The results suggest that RHC holds the potential to improve symptom control and home routines for patients, which may enhance their self-conception and facilitate self-determination and autonomy. RHC can serve as a supportive tool enabling patients to remain at home and sustain social connections. A tailored adaptation of RHC to meet patients' evolving needs is essential for delivering person-centered care. However, ensuring patient autonomy and self-determination is paramount. An inadequacy in the digital infrastructure for the transmission of patient information poses a risk for upholding patient security, where patients bear the responsibility for conveying crucial care information. Finally, the complexity of the RHC intervention, especially when introduced to individuals in vulnerable life situations such as patients with cancer in need of palliative care, must be emphasized during implementation.
Overall, the study suggests that RHC could serve as a viable alternative to conventional palliative care for home-dwelling patients with cancer. However, it is imperative that the service is customized to meet individual patient needs and adhere to the principles of person-centered care.