dc.date.accessioned | 2023-12-19T16:24:52Z | |
dc.date.available | 2023-12-19T16:24:52Z | |
dc.date.created | 2023-10-17T13:10:41Z | |
dc.date.issued | 2023 | |
dc.identifier.citation | Løhre, Erik Teigen, Karl Halvor . When leaders disclose uncertainty: Effects of expressing internal and external uncertainty about a decision. Quarterly Journal of Experimental Psychology (QJEP). 2023 | |
dc.identifier.uri | http://hdl.handle.net/10852/106479 | |
dc.description.abstract | It is generally assumed that decision-makers appear more competent and trustworthy when exuding confidence in their choices. However, many decisions are by their nature uncertain. Is it possible for a decision-maker to admit uncertainty and still be trusted? We propose that the communicated type of uncertainty may matter. Internal uncertainty, which signals lack of knowledge or a low degree of belief, may be viewed more negatively than external uncertainty, which is associated with randomness and complexity. The results of a series of experiments suggested that people viewed leaders as more competent when they expressed uncertainty about a decision in external (“It is uncertain”) rather than internal terms (“I am uncertain”), overall effect size d = 0.45 [0.16, 0.74]. Paradoxically, when asked directly, participants expressed that leaders should be open about uncertainty rather than exuding confidence and downplaying uncertainty. A final study suggested that decision makers were more willing to reveal uncertainty about a choice to others when they perceived the uncertainty as more external and less internal and expected more positive and fewer negative consequences from expressing external rather than internal uncertainty. | |
dc.language | EN | |
dc.rights | Attribution 4.0 International | |
dc.rights.uri | https://creativecommons.org/licenses/by/4.0/ | |
dc.title | When leaders disclose uncertainty: Effects of expressing internal and external uncertainty about a decision | |
dc.title.alternative | ENEngelskEnglishWhen leaders disclose uncertainty: Effects of expressing internal and external uncertainty about a decision | |
dc.type | Journal article | |
dc.creator.author | Løhre, Erik | |
dc.creator.author | Teigen, Karl Halvor | |
cristin.unitcode | 185,17,5,0 | |
cristin.unitname | Psykologisk institutt | |
cristin.ispublished | true | |
cristin.fulltext | original | |
cristin.qualitycode | 1 | |
dc.identifier.cristin | 2185561 | |
dc.identifier.bibliographiccitation | info:ofi/fmt:kev:mtx:ctx&ctx_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.jtitle=Quarterly Journal of Experimental Psychology (QJEP)&rft.volume=&rft.spage=&rft.date=2023 | |
dc.identifier.jtitle | Quarterly Journal of Experimental Psychology (QJEP) | |
dc.identifier.doi | https://doi.org/10.1177/17470218231204350 | |
dc.type.document | Tidsskriftartikkel | |
dc.type.peerreviewed | Peer reviewed | |
dc.source.issn | 1747-0218 | |
dc.type.version | PublishedVersion | |