Browsing Det matematisk-naturvitenskapelige fakultet by Author "Løkken, Sara"
Now showing items 1-1 of 1
-
"If you are a robot, may I speak to an adult?" - An exploratory case study of NAVs chatbot FridaRestricted Access Løkken, Sara (Master thesis / Masteroppgave, 2023)In recent years, digitalization of public services has been a priority for the Norwegian government. This initiative has been pursued with the objective of making digital interaction the preferred first choice for the ...